WE’RE HERE TO HELP

A little help, so play can continue.

Questions about a tournament, an export, or a purchase? Start with the answers below, or contact us by email.

Purchase not showing up?

Check your Apple Account and internet connection, then use Restore Purchases in Settings. Payments, refunds, and any existing subscription renewals or cancellations are handled by Apple. Never send your password or payment card details.

Back up before making changes.

Use Export Backup in Settings to save a JSON file. Import Backup adds the tournaments from a valid backup. Clear All Tournament Data deletes tournaments stored on your device without creating an automatic backup first. Save a separate backup before deleting any data you want to keep.

PDF or image output looks different?

Check the preview, export style, page size, orientation, and print scale. The free version adds a watermark. Pro lets you turn watermark removal on. Review names and results before sharing.

Having trouble opening saved data?

Retry from the recovery screen. The app does not automatically erase a store it cannot read. Use the available recovery options, and contact support before clearing anything important.